Privacy Policy

Insight Pest Solutions AMA LLC, doing business as Panhandle Pest Protection in Amarillo, Texas, is the business responsible for the personal information described in this policy.

We are affiliated with Insight Pest Solutions. The systems that receive quote requests and job applications, and other business systems we use, are operated by or shared with affiliated Insight companies. “How We Share Information” explains how those companies may handle your information.

This policy does not apply to third-party websites and services that we link to.

We collect personal information directly from you, automatically when you use this website, and from service providers that help us run our business. What we collect depends on how you interact with us.

This website does not take card payments. If you become a customer, payment details are collected and processed through our billing and payment providers. Please do not include sensitive information, such as health or financial account details, in the comments field of a form.

The categories of personal information we collect include:

We use personal information to:

We and our service providers use cookies, pixels and similar technologies to operate this website, understand how visitors find and use it, and measure our advertising.

Campaign cookie. When you arrive from an advertisement or a tracked link, we store the campaign details in the link, such as UTM parameters and advertising click identifiers, in a first-party cookie for up to 90 days. When you submit a quote or contact request, we attach a short label of that campaign to your request so that we know which advertising or link led to it.

Advertising and measurement tags. We may install tags from advertising and analytics providers, such as the Meta pixel and a Google tag. Where they are installed, they can collect and share with the provider information such as your IP address, device and browser details, the pages you view, and actions such as starting a quote request, submitting a request or selecting our phone number. We use this information to measure how our advertising performs and, where enabled, to show our advertising to people who have visited this website. Those providers handle the information according to their own policies. These tags do not load if your browser sends a Global Privacy Control signal or if you have opted out as described below.

Other technologies. We may use technologies that help this website work, such as loading pages correctly and keeping forms working, and spam-prevention tools that check whether a form is being submitted by a person. We do not use cookies to collect sensitive payment information through this public website.

You have choices about these technologies:

Our website may link to or embed content from third-party services such as maps, social media, analytics, advertising and review platforms.

Those providers may collect information when you interact with their services. Their privacy practices are governed by their own policies, and analytics and advertising providers may process limited device, browser and usage information according to those policies.

We do not sell your personal information for money, and we do not rent or sell your contact details to others for their own marketing. Some privacy laws define “sale” or “sharing” broadly enough to include making online identifiers and activity available to advertising providers through the tags described in “Cookies, Pixels and Ad Choices.” You can opt out of that use as described in that section.

We may share personal information with:

When you enter your phone number in a quote or contact form, the form offers two separate, optional text message (SMS) choices, and neither box is checked for you. If you opt in to customer care and service-related texts, you agree to receive quote follow-ups, appointment reminders, service notices, account or service updates, and responses to your inquiry from Panhandle Pest Protection, operated by Insight Pest Solutions AMA LLC, at the number you provide. If you opt in to marketing texts, you agree to receive promotional offers, seasonal reminders, and other marketing messages from Panhandle Pest Protection, operated by Insight Pest Solutions AMA LLC, at the number you provide.

You may opt in to either category, both categories or neither, and you may submit the form without selecting either. Consent is not required as a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. You can also call us at (806) 209-4849 or email service@insight-panhandle.com for help, and you can withdraw your consent at any time by replying STOP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, share or disclose mobile phone numbers, SMS opt-in data or SMS consent records to third parties or affiliates for their marketing or promotional purposes.

SMS opt-in data and SMS consent records are used only to support our own messaging program and our compliance records. We may disclose SMS data to messaging providers and other service providers only as needed to deliver, support, secure or document the messaging program.

When you choose to apply for a job with us, our careers pages send you to Insight’s applicant portal (Insight Tracker), a separate system operated by Insight Pest Solutions that receives and manages applications. You enter your application information in that portal, not on this website. Our website passes only role and source codes to the portal when you select an Apply link; it does not pass your name or contact details.

The application may ask for information such as your contact details, work history and availability, licenses or certifications, information about your eligibility to work, and documents you upload, such as a resume. For some roles, it may also ask for your consent to a background or driving record check. The questions depend on the role.

We and Insight use applicant information to evaluate your application, to contact you about it (including by email or text message), to schedule interviews, to make hiring decisions, and to meet legal and record-keeping requirements. We keep application information for as long as needed for these purposes and as the law requires.

Please read the notices and consents shown in the portal before you submit an application. If you have questions about your application information, contact us at service@insight-panhandle.com.

We keep contact, service and consent records for as long as needed to respond to requests, provide services, satisfy legal obligations, resolve disputes and maintain business records.

SMS consent records are retained as compliance records, including the consent text, timestamp, source, page URL, region and related submission details.

Information may be processed in the United States and by service providers that support our shared systems, website hosting, communications, analytics and business operations.

You may contact us at service@insight-panhandle.com or (806) 209-4849 to ask for access to, correction of or deletion of your personal information, subject to legal, contractual, operational and recordkeeping limits. We may need to confirm your identity before we act on a request.

To stop text messages, reply STOP to any message. To stop marketing emails, use the unsubscribe link in the email or contact us. You can limit advertising and tracking as described in “Cookies, Pixels and Ad Choices.”

If you are a Texas resident, the Texas Data Privacy and Security Act (TDPSA) may give you certain rights over your personal data, to the extent that law applies to our business. To exercise a right, contact us at service@insight-panhandle.com or (806) 209-4849. We may need to verify your identity, and we will respond within the time the law allows. If we decline your request, you may ask us to reconsider by replying to our response and, if we deny that appeal, you may submit a complaint to the Texas Attorney General. See “Cookies, Pixels and Ad Choices” for how we treat Global Privacy Control signals and how to opt out of targeted advertising. If the TDPSA does not apply to us, we will still consider your request as described in “Your Choices and Rights.”

Where the TDPSA applies, your rights include the right to:

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last updated, and the current version is always available on this page.

If you have questions about this Privacy Policy or how we handle your information, contact Panhandle Pest Protection at (806) 209-4849 or service@insight-panhandle.com.